Learning & Development

Learning & Development


Research demonstrates that those organisations that train and develop their employees produce better performing businesses.

We have over twenty years' experience of improving organisational, team and individual performance.


What we offer

Skills training

Improving individual performance, including:

  • Customer service.
  • Communication.
  • Appraisals.
  • Coaching.
  • Building relationships and rapport.
Learning & Development

Leadership and management development

We design programmes to:

  • Create inspirational leaders.
  • Stretch existing managers to enhance their performance.
  • Accelerate new managers with an intensive introduction to management.

Organisational change and development

We design programmes to deliver successful organisational change, including:

  • Communication cascades.
  • Audits of merging cultures.
  • Performance management processes.
  • New franchise framework.
  • Employee retention initiatives.

There are three entry points to our offer

Flexible solutions
Flexible solutions

The way we work

We understand your existing processes and weave the learning into those.  We develop programmes that combine best practice inputs and peer learning, and are highly interactive and participative.   We are not trainers delivering to a set script, we think on our feet.  We challenge an individual's thinking, leaving them feeling stretched and motivated.

Measurement

Everything we do delivers measurable results at an individual and organisational level based on Kirkpatrick's four levels of measurement.